During these unprecedented times of the coronavirus pandemic, small businesses and non-profits organizations seem to be taking some of the largest impacts. The Weatherford Chamber of Commerce is encouraging everyone to support local with the unveiling of
“I SUPPORT LOCAL” t-shirts. A portion of the t-shirt sales will benefit the United Way of Parker County to help local charities affected by the pandemic. Order your shirts by clicking here
Dear Chamber Members,
The purpose of this toolkit is to help businesses owners to get the information they need in order to open, what steps should be taken to put you on the best path of success, and how to assess your business needs.
This year of COVID-19 is anything but business as usual and is truly uncharted territory for you, as well as your employees and your customers.
Reopening must be balanced with careful planning and diligent follow through to help protect those that depend on you for employment and those that rely on our goods and services.
Remember, we only have one shot at opening the right way, and each business could have a profound affect on whether everyone gets shut down again.
Things to consider:
- What inventory, supplies, equipment and other items do you have or need?
- What kinds of government assistance you might be able to access?
- What's the feedback from employees, customers, suppliers and creditors/investors?
- What's your business financial position?
- Have any of your key customers/ and or suppliers been affected by the disaster, and if so, how will this impact your business?
- What will be your sanitation and disinfection process? Assessing the health and temperature of your employees? Social distancing measures? Training your employees on the process?
- What outline updates and notifications do you need to do?
- Do you need to change the way you do business?
- How will you market and advertise your reopening?
Lastly, we have provided information directly from resources such as the Center for Disease Control (CDC), Occupational Safety and Health Administration (OSHA) and others, but understand this guidance is advisory in nature and informational in content. It may or may not be a standard or regulation, and it neither creates new legal obligations nor alters existing obligations.
Page 3 | State reopening guidelines
Page 4 | Get Prepared-Update Policies
Page 5 | Planning a Safe Reopening
Page 6 | A Sample Reopening Plan
Page 7 | Waiver for Personal Services
Page 8 | Temperature Sheet
Page 9-10 | Online checkup-Back to Business Checklist
Page 11-15 | Printable Posters
Working to Keep People Safe & Informed
Business Tips from the Better Business Bureau
Better Business Bureau reminds everyone to remain vigilant to avoid scams related to the virus, use necessary, common-sense precautions when traveling, and find reliable sources to stay informed about what to do as the virus spreads. LEARN MORE.
Disaster Assistance in Response to the Coronavirus
Here are 5 steps you can take today:
1. Keep yourself safe and informed.
Stay up to date by following credible, official sources like the Texas Division of Emergency Management (TxDEM), Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and your local government health department so you can respond quickly to changes that could affect you or your customers.
For individuals who are concerned about the potential need for testing based on signs and symptoms or the travel guidelines, call your primary care physician office for a phone screening, which will help determine whether you are a potential candidate for testing.
Follow TxDEM on Facebook or Website
Follow CDC on Facebook or Website
Follow WHO on Facebook or Website
Follow Medical City Weatherford on Facebook or Website
Medical City Virtual Care has been introduced as a convenient screening option for people who are concerned that they may be at risk for COVID-19. The COVID-19 screening visit if free of charge at
2. Stay in touch with your customers.
Proactively share important information with your customers using email, your website, Facebook page, Instagram Business Profile, or however you typically connect. Remember that you can pin important posts to the top of your Facebook page for quick viewing. You might include information about the measures you’re taking to make your premises or products safe, or how you will handle customer inquiries if there are expected shipping delays.
3. Try hosting online events.
In case you need to postpone or cancel any planned events as a result of the outbreak, try hosting a webinar or organize live sessions on social channels such as Facebook, Instagram, Twitter or LinkedIn.
4. Prepare a customer service plan.
In order to be responsive and transparent with your customers during this challenging moment, prepare for incoming questions and requests. Consider drafting templated responses for your emails or set up instant-reply messages with information you expect your customers will be looking for. Connect with your customers for free in real time using Instagram Direct Messages , Messenger or setting up a WhatsApp Business profile .
5. Provide a list of frequently asked questions (FAQs).
Prepare a list of responses for questions your customers are likely to ask, and provide as much detail and reassurance as possible in your answers. Here is an example of what an FAQ could look like:
Q: Can I cancel my order (travel tickets / educational programs / gym memberships)?
A: Of course we will cancel your order / reschedule or cancel your trip / pause your membership on request. Once your order is cancelled, the spend amount from your original purchase will be refunded to your account. We look forward to doing business with you again soon.
Texas Health & Human Services COVID-19 website with info for public, healthcare providers, and labs, as well as, hospital preparedness tools
Latest News & Updates
> Governor Greg Abbott Executive Order No. GA 21- relating to the expanded reopening of services
> Governor Greg Abbott Executive Order No. GA 20- relating to expanding travel without restrictions
> Governor Greg Abbott Executive Order No. GA17- Strike Force to open Texas
> Governor Greg Abbott Executive Order No. GA16-relating to the safe, strategic reopening of select services as the first step to Open Texas